Network Performance & QoS/QoE
Monitor service and network performance across technologies, locations and time.
- Radio, access, core and service KPIs
- QoS / QoE monitoring
- Cell, site and geographic benchmarking
- Congestion and capacity analysis
DGCT Telecom Solutions
Turn telecom data complexity into actionable network, customer and revenue intelligence.
Unify network, service, usage, customer, billing and operational data to understand performance in real time, protect revenues, improve customer experience and accelerate decisions across telecom ecosystems.
Network IntelligenceCustomer ExperienceRevenue Assurance
Fraud & AnomaliesRegulatory Intelligence
Designed for the telecom ecosystem
Mobile OperatorsRadio, core, services, subscribers, usage, charging and customer experience.
Fixed NetworksBroadband, access, transport, service quality, capacity and customer operations.
ISPsTraffic, subscribers, service performance, usage, congestion and revenue intelligence.
Regulatory AuthoritiesQoS/QoE, coverage, revenue verification, tax verification and market oversight.Telecom use cases
From network performance to customer, revenue and regulatory intelligence.
DGCT brings together high-volume telecom data, AI/ML intelligence and deterministic analytics to address operational and business decisions across mobile, fixed, ISP and regulatory environments.
Customer Experience & Value
Correlate technical experience with usage, customer and commercial data.
- Customer experience scoring
- Churn-risk prediction
- Customer segmentation
- Up-sell, cross-sell and next-best-action
Revenue Assurance & Verification
Reconcile network usage, charging and billing to identify leakage and revenue discrepancies.
- Network-to-charging integrity
- Charging-to-billing reconciliation
- Missing and duplicate records
- Revenue-at-risk identification
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Fraud & Anomaly Detection
Detect abnormal behavior across subscribers, services, traffic, charging and infrastructure.
- Usage anomalies
- Charging anomalies
- Subscriber and service patterns
- Operational anomaly detection
Root Cause & Service Intelligence
Cross-correlate network events, KPIs and service behavior to accelerate diagnosis.
- Multi-domain correlation
- Service degradation analysis
- Impact identification
- Historical pattern comparison
Regulatory & Market Intelligence
Give regulatory authorities independent visibility into operator performance and declared revenues.
- Coverage and QoS/QoE verification
- Revenue and tax verification
- Operator benchmarking
- Automated regulatory reporting
One platform — multiple telecom environments
Intelligence across the entire telecom ecosystem.
The same analytics foundation adapts to different telecom operating models while preserving the domain-specific KPIs, datasets and decision processes of each environment.
Mobile Operators
2G/3G/4G/5G network intelligence, subscriber experience, service usage, charging, billing, revenue assurance and customer value.
Fixed Networks
Fixed broadband and access performance, service availability, capacity, customer experience, faults and operational efficiency.
ISPs
Traffic and application usage, subscriber performance, congestion, service quality, capacity planning and revenue analytics.
Regulatory Authorities
Independent operator oversight for coverage, QoS/QoE, revenue assurance, revenue verification, tax verification and regulatory reporting.
Ask your telecom data
From billions of network events to direct operational answers.
With iCrunch Pulse, telecom teams and regulatory authorities can query complex cross-domain datasets in natural language while filters, schema, values and execution remain governed and reproducible.
Which cells experienced degraded customer experience yesterday and what were the main correlated network causes?
Which high-value subscribers have deteriorating service quality and increased churn risk?
Show voice records present in the network CDRs but missing from charging records.
Which geographic areas consistently fail the required QoS thresholds?
Compare declared operator revenue with independently verified chargeable usage for the last month.
Business & regulatory benefits
Improve experience. Protect revenue. Strengthen operational control.
Increase
- Network and service visibility
- Customer value
- Revenue capture
- Operational productivity
- Regulatory transparency
Reduce
- Revenue leakage
- Customer churn
- Service degradation
- Investigation time
- Manual reconciliation
Improve
- QoS / QoE
- Capacity planning
- Root-cause analysis
- Fraud and anomaly detection
- Decision speed
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One intelligence chain from telecom data to action.
iCrunch Data ingests, prepares and historizes massive telecom datasets. iCrunch Sense extracts predictive intelligence and anomalies. iCrunch Pulse provides governed natural-language analytics and deterministic execution.
iCrunch DataNetwork events, CDRs, probes, OSS/BSS, customers, charging, billing, usage and reference data.
iCrunch SensePrediction, segmentation, anomaly detection, forecasting, recommendations and pattern discovery.
iCrunch PulseNatural-language deterministic analytics and governed cross-domain execution.
Telecom SolutionsNetwork, customer, revenue, fraud and regulatory intelligence.
Turn telecom complexity into actionable intelligence.
Connect network, customer, service and revenue data to the decisions that matter.